Your Satisfaction Is Our Goal
Satisfaction with your home or office remodel is our only goal. We know it’s sometimes necessary to return or exchange an item. If you discover a problem after you’ve accepted delivery, please contact us at 631.270.4488. Your Customer Care associate may be able to help.
The area where delivery is to be made must be clear before delivery.
Any scheduled delivery not accepted will be subject to a re-delivery charge.
Returns will be governed as per our Return/Refund policy.
LPS Direct shall have the option to repair or replace any damaged merchandise before refunding.
Title to all merchandise sold shall be retained by LPS Direct until full payment is received.
The purchaser agrees that they will not make any negative or derogatory post or comment of any kind regarding LPS Direct and its employees, officers, directors, and shareholders in any newspaper, forum, business listing agency, social media site, internet site, web browser, or other medium, including but not limited to Facebook, Google, LinkedIn, and Better Business Bureau. Any such post or comment shall be deemed a breach of this Agreement for which LPS Direct may seek damages from the purchaser and/or the entity or individual who made said post or comment.
SMS Terms & Conditions
By providing your mobile phone number to LPS Direct and opting in through any website form, you agree to receive SMS messages related to appointments, service updates, project communication, and other non-marketing, service-related alerts.
Message Frequency
Message frequency may vary depending on the nature of your communication with us. You may receive multiple messages per month based on ongoing services or requests.
Opt-Out
You may opt out of SMS messages at any time by replying STOP to any text we send.
For assistance, reply HELP or contact us directly at info@LPSDirect.com or 631.270.4488.
Fees & Charges
Standard message and data rates may apply based on your mobile carrier’s plan. LPS Direct is not responsible for any such charges.
No Third-Party Marketing
Mobile numbers collected for SMS communication will not be shared with any third party or affiliates for marketing purposes. Your number is used exclusively for LPS Direct’s customer service and project-related communication.
Eligibility
You must be 18 years or older to opt in to SMS communications.
Service Limitations
SMS delivery may be delayed or impacted by factors outside our control, including carrier issues or technical problems.
Updates to These Terms
LPS Direct reserves the right to update or modify these SMS Terms at any time. Continued use of our SMS services constitutes acceptance of any revised terms.
Contact Information:
LPS Direct
75 Broadhollow Road
Farmingdale, NY 11735
631.270.4488
info@lpsdirect.com
SMS Terms & Conditions — Additional Required Language
SMS Consent Communication:
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from LPS Direct, you may receive messages related to the following examples:
• Conversation external
• Conversation between employees
• Appointment reminders
• Service updates
• Project coordination
• Follow-up regarding inquiries or quotes
Example Message:
“Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from LPS Direct at any time.”
